Starting a new CRM project

Haven’t written anything here for quite a while, I’ve been busy working on a customer facing portal project with CRM on the back end, and using ADXStudio CMS on the front end.

Now that is mostly finished, I’ll be moving on to upgrade 2 separate instances of CRM from 2011 to 2013, and probably 2015 as soon as it comes out.

Already noticing a lot of changes to the UI that will be very difficult for the end users to adapt to.  The lack of navigation on the left side to get to related records, is weird.  I’m reviewing a tool from called the SmartBar.

Should be an adventure!

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